MU Director Uses Beirut Blasts as Journo Training Backdrop

Media Unlimited director Magda Abu-Fadil used an apocalyptic series of explosions that killed and injured thousands in Beirut as a vivid case study on how to cover hard news for rookie reporters during a virtual basic journalism masterclass.

Using the Beirut blasts as a case study in hard news coverage

 

The training in early August 2020, grouping six journalists at the Saudi daily Arab News’ Dubai and Saudi Arabia bureaus, involved covering the basics in a digital, multimedia environment and how to operate under both normal and Covid-19 lockdown conditions.

It was a day after the monstrous blasts at the port of Beirut left over 300,000 people homeless, untold businesses ruined and livelihoods lost from damage to countless buildings in a radius extending well beyond ground zero that was heard as far away at the island of Cyprus 200 kilometers west of Lebanon.

Abu-Fadil had been asked to help with the live coverage and updates leading to her landing on the front page in a double byline story in the paper on the day of the masterclass.

She kicked off the mini course by telling her charges journalists aren’t novelists, they should report straightforward facts in a language understood by their audience(s), they must use research and investigative abilities, as well as the right tools and skills to build their stories, they must distinguish facts from dis-, mis- and mal-information, and, they must learn to multitask in a digital multimedia, often online/distance environment.

The training began with a definition of news and what makes a news event important enough to be published, broadcast and disseminated widely.

Abu-Fadil then delved into story structure, how to cultivate one’s niche and provided practical advice about reporting. But equally important, she said, are the elements of grammar and punctuation, which can either make a story stand on solid ground or sink it.

She then focused on the lead, nut graph and quotations, adding that good leads convey the most critical information, which is important for readers in a hurry and reminded them that stories are increasingly being read on small screens.

Writing a good lead

 

The next step is the nut graph (or graf), in which journalists must tell readers not just what happened, but what it means and why they should care – the “so what?” question.

Strong quotes bring a story to life and engage the reader, Abu-Fadil said, adding they should be dispersed through the narrative.

In a component on headlines and captions, Abu-Fadil said journalists should know their audiences and tailor their headlines to appeal to readers they’d like to attract.

A video on the hajj to test trainees’ sense of observation

 

She said captions were often the first elements of a publication to be read and should provide readers basic information needed to understand photographs and their relevance to the news.

She used case studies, videos and other visual elements to discuss news sources, media ethics and interview skills.

Abu-Fadil Trains Yemeni NGO Staffers in Strategic Comms

Media Unlimited director Magda Abu-Fadil conducted a mini-course on strategic communications and media crisis management for Yemeni members of NGOs aimed at promoting their respective peace-related messages and mitigating crises.

The intensive three-day virtual workshop in July 2020 required participants to first think like journalists, operate like “mobile journalists” (mojos), and meet pressing news deadlines to appreciate what media needs are.

Elements of a news story

They also learned about the elements of news stories, how not to fall for misinformation, disinformation and malinformation, and, the art of writing news releases for various platforms.

One session was dedicated to organizing news conferences, briefings and events, with all the logistical, technical and editorial details involved in putting them together.

 

Trainees cautioned about disinformation

A key element in dealing with the media is the interview, and Abu-Fadil demonstrated the skills needed to handle questions under pressure, ground rules for attribution, what to wear, how to sit and act in front of a camera, tone of voice, body language, and the need for excellent preparation before any encounter.

 

Interview ground rules

The drills included media ethics, setting up a media office and what the role of a spokesperson is.

Another major element of the training was establishing a strong visual identity and using social media effectively to engage with one’s various audiences across traditional and other platforms.

 

Using fact sheets

The most critical part of the workshop was devoted to handling negative news and crisis communications by being transparent, not disseminating unreliable information, maintaining one’s credibility and multitasking under extreme pressure.

The training ended with tips on how to build a strategic media plan.

The workshop grouped participants representing a number of organizations across Yemen.

It was organized by the Sana’a Center for Strategic Studies under the umbrella of the Yemen Peace Forum and was sponsored by the Netherlands government.

Abu-Fadil Beefs Up Journos’ Online Media Skills

Arab News journalists sank their teeth into an intense online reporting, writing and editing masterclass to beef up their skills under extended coronavirus lockdown conditions.

Arab News masterclass in Online Reporting, Writing & Editing

 

Media Unlimited director Magda Abu-Fadil conducted three video-conferenced classes in June 2020 involving reporters and editors from the Saudi Arabian daily’s Riyadh, Dubai and Pakistan/India bureaus that covered a range of topics they incorporate in their work.

Among the reporting tips were the basics of accuracy, fact-checking information, scrutinizing numbers and statistics, questioning assumptions, and following the money.

Reporting tips

 

The journalists were also advised to look for questions in online content, listening more carefully to people, cultivating their niche, using social media monitoring tools to help land stories, and tracking official inquiries for potential topics.

On the language front, Abu-Fadil told the trainees to avoid hype in their headlines and copy, and to show, not tell, the story with the facts by also avoiding subjective judgments. Other pitfalls she cautioned against were clichés and jargon that seep into one’s writing.

Advice to journalists: don’t hype, show, don’t tell, avoid oxymorons

 

While the basics of leads, nut grafs and context are constants in all stories, how they’re packaged online and how information is dug up to disseminate them may vary according to the platform.

Abu-Fadil discussed open source tools, filters and user-generated content to uncover facts. She showed a video on Google Earth Pro and how to capture geolocated photos and videos for inclusion in their content.

Trainees watch a video on how to use Google Earth Pro in their stories

The masterclass involved writing photo captions, tips for writing better headlines, media ethics, online interviewing techniques and covering virtual events.

The art of writing photo captions

 

Abu-Fadil provided the journalists with a series of writing and editing tips to fine-tune their copy. They included proofreading tools to clean up clunky phrases and grammar mistakes and online plagiarism checkers.

Journalists are provided with proofreading tools

 

She also demonstrated how to edit a news item by tightening the headline, deleting redundancies, maintaining verb tense consistency and simplifying the language.

MU Director Runs Masterclasses in Newsroom & Media Management

Media Unlimited director Magda Abu-Fadil helped Arab News editors and managers navigate the choppy waters of distributed newsrooms brought on by the coronavirus.

 

Newsroom & Media Management masterclass for “Arab News” journalists

In two intensive virtual June 2020 masterclasses on “Newsroom and Media Management,” she discussed how participants from the Saudi newspaper’s Riyadh, Jeddah, Dubai, Islamabad and London bureaus can maintain productivity while physically separated from their traditional desks and beats.

The key is good management of distributed teams in various locations and time zones through strong communications, clear duties, “deep listening” to staffers, and proper coordination among various editorial, production and managerial components.

 

Shifting from news desks to news hubs

It’s also important to look out for staffers’ physical and mental well being, she said, notably in extended lockdown situations that can take a toll on their psyche and productivity, to say nothing of the pressure of being connected at all hours due to guilt or looming deadlines.

Drawing on the “Fathm Distributed Newsroom” model, Abu-Fadil spoke of handling editorial, technical and management-specific virtual meetings to keep the newspaper running smoothly but cautioned against virtual video-conference overload.

She showed a segment of a World Editors Forum webinar on how newsrooms are coping with the Covid-19 crisis that has forced many journalists to work mostly from home.

Trainees view video of World Editors Forum webinar on working from home during the Covid-19 crisis

The masterclass focused on how the pandemic has disrupted digital workflows that are being reconfigured for distributed teams, with traditional news desks becoming distributed news hubs.

Abu-Fadil shared an illustration of distributed newsroom teams with the different hubs mapped out, a more detailed diagram with the communication channels added between teams, and then asked the trainees to build their own Arab News framework on a plain template based on the model they saw.

 

Fathm’s template of a distributed structure with communications channels

In another segment she stressed the importance of leadership in unsettled times of scattered energies and cross-border editorial functions while working from home.

 

Lessons in newsroom leadership

Abu-Fadil tackled the issue of editorial content from the paper’s own reporters as well as various information providers, including crowdsourced news, and said the journalists should be ethical when publishing material shared on other platforms.

She made the case for regular training and went through the different scenarios available to distributed newsrooms to keep staffers up to speed. She also examined training tools available to media organizations.

 

Abu-Fadil urged “Arab News” managers to set up a verification and fact-checking hub

Another key element is audience engagement, to which Abu-Fadil said her charges should give more attention, adding that they need staff dedicated to acknowledging public interactions and answering user questions.

 

Advice on how best to capitalize on social media

She discussed technology and tools needed for team communication and wrapped up with advice on how to avoid the pitfalls of social media excess by prioritizing quality over quantity, diversifying to meet audience needs, re-evaluating how platforms are changing, and keeping track of changes in the audience’s habits.

Abu-Fadil Leads Virtual Masterclasses in COVID-19 Coverage

Journalists from bureaus of the Saudi-based daily Arab News took active part in a virtual masterclass on how to cover COVID-19 as the pandemic continues to grip the world and demand effective media attention.

 

Covering COVID-19

Media Unlimited director Magda Abu-Fadil conducted three sessions in May 2020 for the reporters in Saudi Arabia, Dubai and Pakistan/India, with one journalist joining Saudi colleagues from London.

The teleconferenced training tackled working from home and how that has morphed into the journalists’ distributed newsroom. The masterclass emphasized the importance of the reporters’ mental and physical safety in lockdown situations, or on their occasional trips out.

 

Dubai-based journalists shown the dangers of viruses spreading on a plane

The class delved into the medical aspect of the coronavirus by first making sure participants understood and conveyed the proper terminology in their coverage, to seeking advice from medical experts, to the role of the World Health Organization and other medical institutions, to learning how to filter through medical journals and studies.

Abu-Fadil also cautioned the journalists against being misled by dis-, mis- and mal-information disseminated through traditional and social media, or regular contacts with other people. She shared several case studies of dubious information and pressed upon her charges the importance of fact-checking, spotting and debunking deliberate or unintentional lies.

 

Tips on debunking disinformation

The reporters were armed with useful resources on where to obtain reliable data about COVID-19 and tips on protecting themselves.

The masterclass further explored the future of offices and activities while social distancing.

Of key importance was focus on the media in the COVID-19 crisis and how to cover the story ethically.

On the business front, Abu-Fadil discussed the impact on the world/regional economy, with a particular nod to the ever-growing gig economy. There were references to the supply chain, food shortages, hunger, poverty, social revolutions, border controls, and refugees.

 

Getting the medical details right

A touchy but important subject is how to cover major religions’ handling of the coronavirus for which Abu-Fadil showed ample examples.

Other sub-topics were art, culture, education and kids with distance learning presenting the biggest challenge to educators.

But entertainment under lockdown has also taken on new meaning and the trainees were shown options to virtual cultural trips to museums and concerts, and, the ability to download free books and obtain free subscriptions for kids’ publications to keep them occupied.

 

Pakistani and Indian journalists asked to change newspapers’ COVID-19 headlines

Last, but not least, Abu-Fadil turned to humor, saying Arab News journalists should infuse their coverage with some jokes to make light of COVID-19 in a bid to overcome the grim reality and used the example of a Lebanese newspaper that dedicates a whole page to funny items on the virus.

MU Director Leads Newsroom Management Workshops in Riyadh, Jeddah

Media Unlimited director Magda Abu-Fadil trained Arab News journalists on the finer points of newsroom management at the paper’s Riyadh and Jeddah headquarters, with follow-up mentoring covering the Misk Global Forum in the Saudi Arabian capital.

Arab News headquarters in Riyadh

The workshops in November 2019 included the evolution of organizational charts from traditional to digital integrated multimedia newsrooms, issues of leadership, the importance of optimizing technology, and having IT people, designers, data visualization artists, infographics, photo, video and illustration teams alongside journalists and editors.

Magda Abu-Fadil with Arab News journalists in Riyadh

There was no escaping a requisite session on media ethics, notably in an era of alternative facts, deepfakes, disinformation, and the need for fact-checking in all newsrooms.

Journalists also learned about the importance of engagement with their audiences across various platforms. Almost each session had topic-related exercises.

Arab News Riyadh team being drilled on newsroom management

Abu-Fadil used a session on social media to focus on how apps can be optimized to gather and double-check information and why journalists should live blog and live tweet at major events or while covering breaking news.

There was a session on photojournalism and how newsrooms handle graphic images and videos, violence, death and hate speech.

 

Preparing to cover and mentor Arab News journalists at the Misk Global Forum

Not to be ignored is the importance of mobile journalism (MoJo), which Abu-Fadil stressed is a cornerstone of most newsrooms today, meaning reporters should be able to report, interview, write, shoot pictures and videos, edit their work and, if need be, upload the material to the newsroom, or directly to a live platform, if they’re qualified and authorized to do so.

Misk Global Forum in Riyadh, Saudi Arabia

The workshop sessions were interspersed with several informative and how-to videos to help the trainees better understand the material’s context.

There were reminders on writing headlines, leads, nut graphs, dealing with numbers, interviewing techniques and covering major events.

 

Arab News journalists in Jeddah beavering away at writing and editing exercises

Other topics covered during the training included gamification, how young people consume news and comics journalism.

Abu-Fadil Trains Journalists for Saudi Daily

Media Unlimited director Magda Abu-Fadil put eight young journalists for a Saudi Arabian daily through the paces of reporting, writing and editing as part of a an intensive workshop to upgrade their skills and catapult them to the next level.

The training in Dubai in August 2019 involved exercises based on presentations and discussions that “seasoned” writers sometimes take for granted: leads, headlines, photo captions, grammar, punctuation, story components and structure, to say nothing of contextual background information like history, geography, numbers and visuals.

Saudi newspaper journalists hone their skills

The materials included relevant videos, assignments, tools, online research and news tests.

A key session focused on media ethics, notably in today’s world of alternative facts, disinformation, deep fakes and artificial intelligence-generated news.

Other sessions concentrated on interviewing techniques, the AP style guide, long considered the industry standard, as well as coverage of speeches, meetings and news conferences.

 

During the long afternoon sessions, she helped the trainees sharpen their writing proficiency with a mix of topics including housing problems, oil spills and their environmental impact, and the hospitality industry.

One afternoon was dedicated to visiting Bloomberg’s Dubai hub for a briefing on the newsgathering and editing operation, including automation and artificial intelligence (AI).

Riad Hamade and Nayla Razzouk explain workings of Bloomberg’s Dubai TV studio

Riad Hamade, executive editor for the Middle East and North Africa at Bloomberg News, gave them a rundown on his organization’s workings.

Hamade, along with Nayla Razzouk, Bloomberg News Team Leader for Energy and Commodities in the Middle East & North Africa, and Claudia Maedler, the Gulf bureau chief (excluding Saudi Arabia), took the group on a tour of the very impressive newsroom and TV studio.

MU Director Trains Armenian Students on Migration & Media Issues

Media Unlimited director Magda Abu-Fadil trained Armenian students on how media should cover the issues of migration, refugees and human trafficking during a summer school grouping local and international academics and experts in Aghveran.

The three-day event in July 2019 on migration and development was funded by the European Union and organized by the International Centre for Migration Policy Development, with input from MIBMA Support to Migration and Border Management in Armenia.

Armenian students attend summer school on migration and development

Abu-Fadil and other specialists briefed 23 graduate and undergraduate students from Yerevan State University, Russian-Armenian University, Brusov University of Foreign Languages and other institutions on a host of topics ranging from security to globalization to migration policies to media matters.

The program acquainted the students with Armenia’s migration policies, which have been in place for over a decade, and the integration of asylum seekers, notably thousands of Syrian refugees of Armenian origin settling in the country.

On the first day Abu-Fadil contributed the media perspective for journalism students, or those who expect to deal with media, with an initial session on the need for journalists to understand the terminology of migration, refugees and human trafficking.

Magda Abu-Fadil tells students they need to understand the terminology of migration, refugees and human trafficking

She demonstrated how they should become acquainted with various international organizations and NGOs that handle these issues and learn about laws, treaties, resolutions and conventions that have been adopted over the years to better frame their reports.

Armenians have emigrated to Russia for decades in search of greener pastures. They’ve also gone further afield to the United States, Canada, Europe and several Arab countries.

Lebanon, for example, boasts a sizeable Armenian community with Lebanese citizens of Armenian descent in all walks of life and actively involved in political affairs.

Perhaps the largest waves of the Armenian diaspora were triggered by the Muslim Ottoman genocide of Christian Armenians in the early 20th Century. It involved deporting and mass killing Armenian subjects of the Ottoman Empire by the “Young Turk” government during World War I. Modern Turkey has never acknowledged it as a genocide.

Armenia – Google Maps

Armenia has also experienced waves of displacement with Armenians moving internally as a result of earthquakes, to which the country is prone, as well as from the enclave of Nagorno-Karabakh in today’s southwestern Azerbaijan, where a majority of ethnic Armenians live and are backed by the government in Yerevan, and where wars have been fought with the Republic of Azerbaijan, thereby forcing the residents to seek refuge elsewhere.

On the second day, Abu-Fadil delved into the details of how media should cover migrants, refugees and victims of human trafficking.

Media’s familiarization with migration and refugee-related organizations

That ranged from researching the story, dealing with data, and statistics from various sources, to interviewing techniques for questioning officials, migrants, refugees and human trafficking survivors, host communities, to examining case studies of good and bad reporting, and the use of social media in getting and telling the story.

On the last day, she turned to media ethics and how journalists should humanize the story by translating numbers and statistics into individuals with fears, hopes, failures, successes and resilience against tremendous odds.

The key, she said, was changing the narrative from hate speech and stereotyping. She provided tips on how to shoot pictures and videos in an ethical fashion given the impact of visual imagery across multiple digital platforms.

MU director on changing the narrative from hate speech and stereotyping

There was also the key element of verification, notably in the age of disinformation and alternative facts where migrants are often vilified based on fabricated accounts.

There was an exercise at the end of each session to test the students’ grasp of the media-related topics and all her presentations had embedded videos to better explain what the ideas and examples meant.

MU Director Trains Arab Media on Migration Coverage

Don’t take migration issues lightly, do proper research, never assume, avoid hate speech, stick to the facts, use visuals ethically and tell a good story.

That’s some of the advice Media Unlimited director Magda Abu-Fadil gave journalists at a three-day workshop in Tunis in September 2018 organized by the Open Media Hub, a European Union-funded initiative administered by the Thomson Foundation.

 

Magda Abu-Fadil explains the ethics of shooting photos and videos of migrants and refugees

The production-led training grouped print, radio, TV, online and multimedia journalists from Tunisia, Morocco, Algeria, Egypt and Syria and provided them with tools aimed at improving their reporting on migration.

Cameraman/editor David Hands, senior media training and exchange expert at the Media Hub Project Petko Georgiev and Abu-Fadil were the instructors.

Migration and media – a complex topic to cover

They aimed to reinforce the journalists’ knowledge and abilities to help them achieve balance in their stories and provide unbiased public perception of migration.

Participants were asked earlier to submit a pitch for the story they intended to finalize during the workshop sessions.

Petko Georgiev, senior media training and exchange expert at Media Hub Project and cameraman/editor David Hands

The stories will be broadcast/published in their respective news outlets and made available on the Open Media Hub’s platform and website, for exchange between participants locally and internationally.

The workshop was built on a text Abu-Fadil wrote, “Migration and Media: A Journalist’s Handbook” – a cooperative project of the Open Media Hub, the International Centre for Migration Policy Development (ICMPD), and Euromed Migration with funding from the EU – that will be available online in English, Arabic and French.

Migration and Media: A Journalist’s Handbook

The handbook was also turned into an OMH online course in the three languages.

 

The importance of visuals in media coverage

The objective was to ensure journalists have a basic firm understanding of the complex issues of migration, refugees, and human trafficking and their impact on the politics, economics, demographics, environment, security, education and cultures of affected countries and beyond.

The trainers spent half the workshop mentoring their charges by helping them fine-tune proposals to produce viable reports and provided useful technical tips on video and audio production.

 

Mentoring journalists on how best to cover the topic

Another hitch is the lack of adequate resources and support from news organizations, so the Open Media Hub has stepped in to help defray the cost of travel and local coverage to journalists pitching credible stories that may then qualify for the EU-funded Migration Media Award (MMA). 

 

EU Ambassador to Tunisia Patrice Bergamini at the Migration Media Award

Several of the workshop participants were winners of the 2018 MMA in its second edition and hope to secure financial backing for follow-up stories.

As a member of the jury for Arabic-language media, Abu-Fadil presented the first prize in print to Egyptian journalist Ibrahim Mustafa whose story “Europe is Not Paradise” was published in the daily Al Akhbar.

 

Abu-Fadil handing Arabic Migration Media Award first prize in print

The MMA for print, radio, TV and multimedia stories in Arabic, English and French was launched in 2017 to recognize excellence, relevance and newsworthiness of journalistic pieces dealing with migration in all its aspects in the Euro-Mediterranean region.

 

End of a successful workshop

This year’s awards focused on diaspora, labor migration, vulnerable groups, and legal and irregular migration.

MU Director to MCD: Newsrooms Have Ethical Duties

Legacy newsrooms face immense challenges in dealing with media ethics in the digital age, notably with competition from social networks and platforms, but have a responsibility to maintain their credibility and professionalism, Media Unlimited director Magda Abu-Fadil told Radio Monte Carlo Doualiya (MCD).

“To determine the accuracy of information in digital pictures, for example, there are applications (apps) one can use to trace their origin,” she said. “Is the picture an original? Was it stolen from somewhere? Was it tampered with?”

Radio Monte Carlo Doualiya

In Part 2 of an interview on MCD, Abu-Fadil discussed the dilemma editors face in determining what photos, videos and text to disseminate when the content is sensitive, offensive and tragic.

She pointed to a number of apps and tools used in verifying content to find out if it’s plagiarized.

What’s key is to deliver information that’s accurate, balanced, that doesn’t deviate from humanity and that’s ethical, Abu-Fadil insisted, noting that critical thinking is very important but that many journalists don’t always use it in their work.

Abu-Fadil advised journalists and news organizations to be completely transparent when mistakes are made and to admit and correct them immediately if they’re to maintain their credibility.

She discussed the impact of “fake news,” “post-truth,” and “alternative facts” during a segment of the program “Digital” in February 2018 hosted by Nayla Salibi.

Part 1 of the interview can be heard here.