Abu-Fadil: Not Correcting Mistakes is Sloppy, Unprofessional Journalism

Blundering into a viral mistake, and refusing to correct it after it’s been spotted, undermines media’s credibility and may even be nefarious, Media Unlimited director Magda Abu-Fadil said.

“Not correcting the mistake about Ahmad Zaki Yamani at first glance, after the error was pointed out, shows sloppiness and lack of professionalism,” she told Saudi-owned daily Arab News. “If it was done intentionally, it would indicate malicious intent.”

Screen shot of Sheikh Ahmad Zaki Yamani (File-AFP)

She was referring to the incorrect identification of Yamani, the late Saudi Arabian oil minister who died on February 23, as the first secretary general of the Organization of Petroleum Exporting Countries (OPEC).

“In either case, it undermines the journalist’s or media’s credibility that published that news item,” Abu-Fadil said. “Worst-case scenario, if it were a security-related issue, it could endanger people – all of which is unacceptable and unethical.”

OPEC confirmed Yamani was not its first secretary general, Arab News reported, saying most Saudi and regional media outlets had relied on his Arabic Wikipedia page, which contained inaccurate and unsourced information.

Many journalists reflexively copied the wrong information from Wikipedia without fact-checking it and it went viral. Offenders included CNN Arabic, Asharq Al-Awsat (Arab News’ sister publication), Saudi Arabia’s Al-Ekhbariya TV, Saudi dailies Saudi Gazette and Okaz, as well as Qatar’s Al Jazeera and Russian state-run channel RT Arabic.

Only CNN Arabic and Asharq Al-Awsat corrected the mistake.

“A simple phone call, or even a cursory skim of OPEC’s official list of secretaries-general, would have revealed that Yamani’s name does not appear as the first – or indeed at all,” Arab News said.

It added that despite his legendary standing and influence, the late minister was never a secretary general, but was in fact the first Saudi representative on the OPEC board of governors.

MU Director Trains Rookies in Basics of Journalism

Media Unlimited director Magda Abu-Fadil conducted a two-day virtual workshop for rookie journalists and recruits in the basics of the trade with the first session focusing on exercises to test their knowledge, power of observation, capabilities and skills.

Basic training for recruits

The training for Saudi Arabian daily Arab News in December 2020 examined the journalists’ grasp of basic grammar, their ability to write and edit, to write photo captions, and their knowledge of geography, history, economics, politics and culture.

 

 

Identify the missing capitals or countries in the white spots on the map

On the second day Abu-Fadil covered the definition of news, news story structures, grammar and punctuation rules, the lede (lead), the nut graf, the importance of context and background information in stories, the use of quotations, how headlines are produced, the essentials of picture captions, the use of news sources, interview skills and media ethics.

Practical advice about reporting

Abu-Fadil Leads Intensive Editorial Workshop

Media Unlimited director Magda Abu-Fadil led an intensive workshop for mid-level staffers at Saudi-based daily Arab News covering a basket of legal, editorial and newsroom management issues that challenge most journalists.

Saudi laws in review

The first segment of the four-day training in September 2020 focused on the complex subject of defamation, libel and slander laws as general concepts and delved into how their countless nuances and permutations require journalists to tread carefully.

The trainees from bureaus in Riyadh, Dubai, Cairo and London were coached on ways to protect themselves from defamation claims (against them and the newspaper). They were given scenarios requiring them to solve editorial and legal problems.

 

What’s defamation in the UAE?

Abu-Fadil reviewed defamation laws in Egypt, France, Saudi Arabia, Lebanon, the UAE and the UK and the trainees were advised to learn about legislation in the countries in which they work, and where Arab News has potential reach.

The English-language daily launched a French edition aimed at Francophone readers across the Middle East/North Africa region and beyond, and has Japanese and Pakistani editions.

Commissioning, pitching and editorial judgment

On the second day, the trainees tackled the complexities of commissioning stories, dealing with internal pitches and articles from freelancers or different types of subjects from citizen journalists providing user-generated content.

They also addressed the topic of regular and kill fees, editorial judgment and how to exercise it, and learned from case studies that tested their skills.

Freelance pitches and kill fees

On day three, Abu-Fadil emphasized the need for collaboration across bureaus and platforms and reviewed the latest newsroom trends. The journalists watched a New York Times clip on the incorporation of 360-degree video into newsgathering, storytelling and the ethics of disseminating information in such a format.

 

Remote management failures

The trainees were shown how leaders fail their remote teams, notably with the ongoing need for distributed newsrooms. Managing people and staff development were major topics during that session.

 

The New York Times’ 360-degree video “Displaced”

The journalists also examined how Financial Times editor-in-chief Roula Khalaf is running her 600-strong dispersed newsroom with journalists, editors and others working remotely after the outbreak of the coronavirus. Abu-Fadil also discussed the roles of various editors in different newsrooms.

Exercise on covering tragedy

 

On the final day, the participants went through four exercises (scenarios) requiring them to solve problems on accuracy, a tragic event, media ethics, and integrity. They also delved into individual issues they had raised prior to the training and tried to find workable collective and individual solutions for them.

MU Director Uses Beirut Blasts as Journo Training Backdrop

Media Unlimited director Magda Abu-Fadil used an apocalyptic series of explosions that killed and injured thousands in Beirut as a vivid case study on how to cover hard news for rookie reporters during a virtual basic journalism masterclass.

Using the Beirut blasts as a case study in hard news coverage

 

The training in early August 2020, grouping six journalists at the Saudi daily Arab News’ Dubai and Saudi Arabia bureaus, involved covering the basics in a digital, multimedia environment and how to operate under both normal and Covid-19 lockdown conditions.

It was a day after the monstrous blasts at the port of Beirut left over 300,000 people homeless, untold businesses ruined and livelihoods lost from damage to countless buildings in a radius extending well beyond ground zero that was heard as far away at the island of Cyprus 200 kilometers west of Lebanon.

Abu-Fadil had been asked to help with the live coverage and updates leading to her landing on the front page in a double byline story in the paper on the day of the masterclass.

She kicked off the mini course by telling her charges journalists aren’t novelists, they should report straightforward facts in a language understood by their audience(s), they must use research and investigative abilities, as well as the right tools and skills to build their stories, they must distinguish facts from dis-, mis- and mal-information, and, they must learn to multitask in a digital multimedia, often online/distance environment.

The training began with a definition of news and what makes a news event important enough to be published, broadcast and disseminated widely.

Abu-Fadil then delved into story structure, how to cultivate one’s niche and provided practical advice about reporting. But equally important, she said, are the elements of grammar and punctuation, which can either make a story stand on solid ground or sink it.

She then focused on the lead, nut graph and quotations, adding that good leads convey the most critical information, which is important for readers in a hurry and reminded them that stories are increasingly being read on small screens.

Writing a good lead

 

The next step is the nut graph (or graf), in which journalists must tell readers not just what happened, but what it means and why they should care – the “so what?” question.

Strong quotes bring a story to life and engage the reader, Abu-Fadil said, adding they should be dispersed through the narrative.

In a component on headlines and captions, Abu-Fadil said journalists should know their audiences and tailor their headlines to appeal to readers they’d like to attract.

A video on the hajj to test trainees’ sense of observation

 

She said captions were often the first elements of a publication to be read and should provide readers basic information needed to understand photographs and their relevance to the news.

She used case studies, videos and other visual elements to discuss news sources, media ethics and interview skills.

Beware of “Information Disorder,” MU Director Cautions Journos

Media Unlimited director Magda Abu-Fadil advised three groups of journalists to be on their guard against “information disorder” that misleads audiences by disseminating dis-, mis- and mal-information.

 

Arab News masterclass in Journalism, Fake News and Disinformation

She kicked off a virtual masterclass with a doctored video tweeted by U.S. President Donald Trump purporting to show an African-American toddler escaping from a white toddler, claiming the former was being chased by a racist child.

The video’s producer used a phony logo of CNN, a favorite Trump target, to falsely claim the network is a purveyor of “fake news.”

The clip is in fact of two little pals who had just hugged and were running together and whose parents cherish their friendship. Trump even misspelled the word toddler.

 

Doctored video tweeted by Donald Trump

Abu-Fadil’s advice was part of training in late June and early July 2020 for reporters and editors located in Saudi Arabia, Dubai, Pakistan and India working remotely for the Saudi daily Arab News.

She demonstrated how manipulated information was part of historical events but that its weaponization in the 21st century had taken it to new heights, amplified by social media, hence the need for professional standards of ethical and accountable journalism.

Abu-Fadil also spoke of plagiarism and fabrication as forms of deception, provided tips on media manipulation, discussed the role of influencers in distorting news, and pointed out how easily bots can spread false information.

She urged the journalists not to use the term “fake news” which is misused by politicians and detractors to attack all those with whom they disagree.

 

Definitions of “information disorder”

Abu-Fadil provided examples of dis-, mis- and malinformation, satire, parody, false connection, misleading content, false context, imposter content and fabricated content.

She presented a list of steps to verify user-generated content and stressed the importance of media and information literacy to help the trainees think critically about the information they consume and create.

A portion of the training focused on verification of information before and after reports are published with reference to the International Fact-Checking Network (IFCN) that developed a code of principles to guide fact-checkers in their work.

 

The weaponization of information in the 21st century

Abu-Fadil zeroed in on social media verification, with special attention paid to photo and video manipulation.

She presented several case studies and equipped her charges with tools to detect doctored photos through reverse image searches, to analyze Facebook and Twitter accounts, to learn about geolocation, weather corroboration, shadow analysis and image forensics.

The MU director discussed “deepfakes” and showed a video on how troublemakers combine images of people from different sources to make them appear like they’re saying and doing things they did not.

 

Media expert Claire Wardle explains “deepfakes”

Abu-Fadil wrapped up the masterclass with a note on combating online abuse as journalists, particularly women, are increasingly being subjected to disinformation campaigns that undermine their safety and that of their sources.

The training was based primarily on the “Journalism, Fake News and Disinformation” handbook Abu-Fadil co-authored for UNESCO.

Abu-Fadil Beefs Up Journos’ Online Media Skills

Arab News journalists sank their teeth into an intense online reporting, writing and editing masterclass to beef up their skills under extended coronavirus lockdown conditions.

Arab News masterclass in Online Reporting, Writing & Editing

 

Media Unlimited director Magda Abu-Fadil conducted three video-conferenced classes in June 2020 involving reporters and editors from the Saudi Arabian daily’s Riyadh, Dubai and Pakistan/India bureaus that covered a range of topics they incorporate in their work.

Among the reporting tips were the basics of accuracy, fact-checking information, scrutinizing numbers and statistics, questioning assumptions, and following the money.

Reporting tips

 

The journalists were also advised to look for questions in online content, listening more carefully to people, cultivating their niche, using social media monitoring tools to help land stories, and tracking official inquiries for potential topics.

On the language front, Abu-Fadil told the trainees to avoid hype in their headlines and copy, and to show, not tell, the story with the facts by also avoiding subjective judgments. Other pitfalls she cautioned against were clichés and jargon that seep into one’s writing.

Advice to journalists: don’t hype, show, don’t tell, avoid oxymorons

 

While the basics of leads, nut grafs and context are constants in all stories, how they’re packaged online and how information is dug up to disseminate them may vary according to the platform.

Abu-Fadil discussed open source tools, filters and user-generated content to uncover facts. She showed a video on Google Earth Pro and how to capture geolocated photos and videos for inclusion in their content.

Trainees watch a video on how to use Google Earth Pro in their stories

The masterclass involved writing photo captions, tips for writing better headlines, media ethics, online interviewing techniques and covering virtual events.

The art of writing photo captions

 

Abu-Fadil provided the journalists with a series of writing and editing tips to fine-tune their copy. They included proofreading tools to clean up clunky phrases and grammar mistakes and online plagiarism checkers.

Journalists are provided with proofreading tools

 

She also demonstrated how to edit a news item by tightening the headline, deleting redundancies, maintaining verb tense consistency and simplifying the language.

Abu-Fadil Leads Virtual Masterclasses in COVID-19 Coverage

Journalists from bureaus of the Saudi-based daily Arab News took active part in a virtual masterclass on how to cover COVID-19 as the pandemic continues to grip the world and demand effective media attention.

 

Covering COVID-19

Media Unlimited director Magda Abu-Fadil conducted three sessions in May 2020 for the reporters in Saudi Arabia, Dubai and Pakistan/India, with one journalist joining Saudi colleagues from London.

The teleconferenced training tackled working from home and how that has morphed into the journalists’ distributed newsroom. The masterclass emphasized the importance of the reporters’ mental and physical safety in lockdown situations, or on their occasional trips out.

 

Dubai-based journalists shown the dangers of viruses spreading on a plane

The class delved into the medical aspect of the coronavirus by first making sure participants understood and conveyed the proper terminology in their coverage, to seeking advice from medical experts, to the role of the World Health Organization and other medical institutions, to learning how to filter through medical journals and studies.

Abu-Fadil also cautioned the journalists against being misled by dis-, mis- and mal-information disseminated through traditional and social media, or regular contacts with other people. She shared several case studies of dubious information and pressed upon her charges the importance of fact-checking, spotting and debunking deliberate or unintentional lies.

 

Tips on debunking disinformation

The reporters were armed with useful resources on where to obtain reliable data about COVID-19 and tips on protecting themselves.

The masterclass further explored the future of offices and activities while social distancing.

Of key importance was focus on the media in the COVID-19 crisis and how to cover the story ethically.

On the business front, Abu-Fadil discussed the impact on the world/regional economy, with a particular nod to the ever-growing gig economy. There were references to the supply chain, food shortages, hunger, poverty, social revolutions, border controls, and refugees.

 

Getting the medical details right

A touchy but important subject is how to cover major religions’ handling of the coronavirus for which Abu-Fadil showed ample examples.

Other sub-topics were art, culture, education and kids with distance learning presenting the biggest challenge to educators.

But entertainment under lockdown has also taken on new meaning and the trainees were shown options to virtual cultural trips to museums and concerts, and, the ability to download free books and obtain free subscriptions for kids’ publications to keep them occupied.

 

Pakistani and Indian journalists asked to change newspapers’ COVID-19 headlines

Last, but not least, Abu-Fadil turned to humor, saying Arab News journalists should infuse their coverage with some jokes to make light of COVID-19 in a bid to overcome the grim reality and used the example of a Lebanese newspaper that dedicates a whole page to funny items on the virus.

Abu-Fadil Trains Journalists for Saudi Daily

Media Unlimited director Magda Abu-Fadil put eight young journalists for a Saudi Arabian daily through the paces of reporting, writing and editing as part of a an intensive workshop to upgrade their skills and catapult them to the next level.

The training in Dubai in August 2019 involved exercises based on presentations and discussions that “seasoned” writers sometimes take for granted: leads, headlines, photo captions, grammar, punctuation, story components and structure, to say nothing of contextual background information like history, geography, numbers and visuals.

Saudi newspaper journalists hone their skills

The materials included relevant videos, assignments, tools, online research and news tests.

A key session focused on media ethics, notably in today’s world of alternative facts, disinformation, deep fakes and artificial intelligence-generated news.

Other sessions concentrated on interviewing techniques, the AP style guide, long considered the industry standard, as well as coverage of speeches, meetings and news conferences.

 

During the long afternoon sessions, she helped the trainees sharpen their writing proficiency with a mix of topics including housing problems, oil spills and their environmental impact, and the hospitality industry.

One afternoon was dedicated to visiting Bloomberg’s Dubai hub for a briefing on the newsgathering and editing operation, including automation and artificial intelligence (AI).

Riad Hamade and Nayla Razzouk explain workings of Bloomberg’s Dubai TV studio

Riad Hamade, executive editor for the Middle East and North Africa at Bloomberg News, gave them a rundown on his organization’s workings.

Hamade, along with Nayla Razzouk, Bloomberg News Team Leader for Energy and Commodities in the Middle East & North Africa, and Claudia Maedler, the Gulf bureau chief (excluding Saudi Arabia), took the group on a tour of the very impressive newsroom and TV studio.

Media Ethics, Violence Against Children on Rotana’s “Sayidati”

Ethics came to the fore again – this time on the topic of violence against children and how much of it should be covered by the media.

In an interview on the Rotana Khalijia channel’s program “Sayidati,” Media Unlimited director Magda Abu-Fadil stressed the importance of drawing red lines where children are concerned and urging media to abide by guidelines for good journalistic practice on issues related to violence.

Magda Abu-Fadil discusses media ethics and children on Rotana’s “Sayidati"

Magda Abu-Fadil discusses media ethics and children on Rotana’s “Sayidati”

The show’s segment related the cases of the body of a naked child splashed on TV screens, a girl stricken with AIDS being visited by celebrities, and a boy whose parents abused him.

Abu-Fadil said it was important to create awareness through the media about such incidents but that it was equally critical to ensure that one does not cross that very fine line between reporting and sensationalism.

“Sayidati,” co-hosted by Saudi presenter Maysaa Al Amoudi, is broadcast live from Abu Dhabi and Saudi Arabia.