MU Director Runs Masterclasses in Newsroom & Media Management

Media Unlimited director Magda Abu-Fadil helped Arab News editors and managers navigate the choppy waters of distributed newsrooms brought on by the coronavirus.

 

Newsroom & Media Management masterclass for “Arab News” journalists

In two intensive virtual June 2020 masterclasses on “Newsroom and Media Management,” she discussed how participants from the Saudi newspaper’s Riyadh, Jeddah, Dubai, Islamabad and London bureaus can maintain productivity while physically separated from their traditional desks and beats.

The key is good management of distributed teams in various locations and time zones through strong communications, clear duties, “deep listening” to staffers, and proper coordination among various editorial, production and managerial components.

 

Shifting from news desks to news hubs

It’s also important to look out for staffers’ physical and mental well being, she said, notably in extended lockdown situations that can take a toll on their psyche and productivity, to say nothing of the pressure of being connected at all hours due to guilt or looming deadlines.

Drawing on the “Fathm Distributed Newsroom” model, Abu-Fadil spoke of handling editorial, technical and management-specific virtual meetings to keep the newspaper running smoothly but cautioned against virtual video-conference overload.

She showed a segment of a World Editors Forum webinar on how newsrooms are coping with the Covid-19 crisis that has forced many journalists to work mostly from home.

Trainees view video of World Editors Forum webinar on working from home during the Covid-19 crisis

The masterclass focused on how the pandemic has disrupted digital workflows that are being reconfigured for distributed teams, with traditional news desks becoming distributed news hubs.

Abu-Fadil shared an illustration of distributed newsroom teams with the different hubs mapped out, a more detailed diagram with the communication channels added between teams, and then asked the trainees to build their own Arab News framework on a plain template based on the model they saw.

 

Fathm’s template of a distributed structure with communications channels

In another segment she stressed the importance of leadership in unsettled times of scattered energies and cross-border editorial functions while working from home.

 

Lessons in newsroom leadership

Abu-Fadil tackled the issue of editorial content from the paper’s own reporters as well as various information providers, including crowdsourced news, and said the journalists should be ethical when publishing material shared on other platforms.

She made the case for regular training and went through the different scenarios available to distributed newsrooms to keep staffers up to speed. She also examined training tools available to media organizations.

 

Abu-Fadil urged “Arab News” managers to set up a verification and fact-checking hub

Another key element is audience engagement, to which Abu-Fadil said her charges should give more attention, adding that they need staff dedicated to acknowledging public interactions and answering user questions.

 

Advice on how best to capitalize on social media

She discussed technology and tools needed for team communication and wrapped up with advice on how to avoid the pitfalls of social media excess by prioritizing quality over quantity, diversifying to meet audience needs, re-evaluating how platforms are changing, and keeping track of changes in the audience’s habits.

MU Director Leads Newsroom Management Workshops in Riyadh, Jeddah

Media Unlimited director Magda Abu-Fadil trained Arab News journalists on the finer points of newsroom management at the paper’s Riyadh and Jeddah headquarters, with follow-up mentoring covering the Misk Global Forum in the Saudi Arabian capital.

Arab News headquarters in Riyadh

The workshops in November 2019 included the evolution of organizational charts from traditional to digital integrated multimedia newsrooms, issues of leadership, the importance of optimizing technology, and having IT people, designers, data visualization artists, infographics, photo, video and illustration teams alongside journalists and editors.

Magda Abu-Fadil with Arab News journalists in Riyadh

There was no escaping a requisite session on media ethics, notably in an era of alternative facts, deepfakes, disinformation, and the need for fact-checking in all newsrooms.

Journalists also learned about the importance of engagement with their audiences across various platforms. Almost each session had topic-related exercises.

Arab News Riyadh team being drilled on newsroom management

Abu-Fadil used a session on social media to focus on how apps can be optimized to gather and double-check information and why journalists should live blog and live tweet at major events or while covering breaking news.

There was a session on photojournalism and how newsrooms handle graphic images and videos, violence, death and hate speech.

 

Preparing to cover and mentor Arab News journalists at the Misk Global Forum

Not to be ignored is the importance of mobile journalism (MoJo), which Abu-Fadil stressed is a cornerstone of most newsrooms today, meaning reporters should be able to report, interview, write, shoot pictures and videos, edit their work and, if need be, upload the material to the newsroom, or directly to a live platform, if they’re qualified and authorized to do so.

Misk Global Forum in Riyadh, Saudi Arabia

The workshop sessions were interspersed with several informative and how-to videos to help the trainees better understand the material’s context.

There were reminders on writing headlines, leads, nut graphs, dealing with numbers, interviewing techniques and covering major events.

 

Arab News journalists in Jeddah beavering away at writing and editing exercises

Other topics covered during the training included gamification, how young people consume news and comics journalism.