Palestinian Diplomats Hone Digital Communication Skills

Foreign service officials must master the art and science of digital and public diplomacy if they’re to be effective abroad, but equally if they’re on home turf dealing with media, diplomats and foreign visitors.

This is doubly important for Palestinian diplomats who face tremendous odds representing a homeland under occupation in a truncated landmass and whose movements are severely restricted.

Trainers, trainees and administrators at Turin workshop

Constraints notwithstanding, Media Unlimited director Magda Abu-Fadil co-trained a group of 10 Palestinian officials at a weeklong workshop on “Communication Skills & Media Relations for Diplomacy” in Turin, Italy in August 2017.

The event, organized by the International Training Center of the International Labor Organization (ITC-ILO), with funding from the Italian Consulate General in Jerusalem, was the second in which she participated as a journalist/trainer along with Abdulhamid Abdeljaber, a journalist and faculty member at Rutgers University.

 

Journalists use multiple means and sources to obtain information

Abu-Fadil and Abdeljaber showed the participants how to think like journalists and understand what media look for in news.

This included familiarizing them with converged, digital media priorities, hardware, software and applications used by journalists, skills needed to produce and publish content, cautionary notes on fake news and misleading information, sourcing, and news value.

They put the diplomats through two sets of separate rigorous on-camera interviews.

Interview skills

 

Other sessions focused on organizing news conferences, briefings and news event planning.

One of the most animated sessions was a news conference simulation with feedback from the trainers-cum-journalists and participants.

 

White House news conference simulation with Ghada Arafat, Abdulhamid Abdeljaber and Hanan Jarrar

Abu-Fadil also trained the diplomats in the art of writing news releases. The workshop was conducted in Arabic and English.

MU Director Speaks on Media/Migrant/Refugee Coverage, Presents Award

International organizations and government officials are paying attention to the need for collaboration with media on the migrant/refugee crisis to mitigate a rising tide of xenophobia egged on by false and toxic reporting.

The International Center for Migration Policy Development (ICMPD), partnering with the European Union (EU), Euro Mediterranean Migration IV (EMM4) and the government of Malta, organized the “Director General Conference: Balancing the Narrative on Migration, The Role of Media and Policymakers” in Valetta in June 2017 aimed at balancing the narrative on migration.

Narrative on migration and media conference

Topics included a panel on the role of the media and migration reporting in informing the public during which Media Unlimited director Magda Abu-Fadil presented a Lebanese social media case study of politics, sectarianism, xenophobia, hate speech, a counter-narrative, and, pushback from maligned parties.

The conference grouped policymakers, media representatives and academics who discussed how media and different stakeholder groups, including policymakers, communicate on migration, how the media gather, use and convey migration-related data, and how this ultimately influences the narrative and public opinion on migration.

 

Magda Abu-Fadil presents Lebanese social media case study

Abu-Fadil also spoke of the importance of promoting critical thinking, and reinforcing awareness to combat online hate speech and fake news against migrants and refugees through media, information and news literacy.

 

Organizers, along with Open Media Hub hosted in Valetta the first Migration Media Award for journalistic excellence on migration in the Euro-Mediterranean region. It’s an EU-funded journalism competition for which Abu-Fadil served as one of the judges.

 

Migration Media Award recipients and judges

It recognized 35 journalists from 16 countries for their journalistic excellence in reporting on migration in the Euro-Mediterranean region.

Abu-Fadil handed the first prize in the print category to Moroccan journalist Salaheddine Lemaizi for his winning entry “Right to Asylum: What to do with Syrian Refugees?”

 

Abu-Fadil hands Migration Media Award to Salaheddine Lemaizi

The winning entries featured fact-based and impartial reporting on the complexity of migration, its many challenges and opportunities.

MIL to Mitigate Violent Extremism

Experts met at United Nations headquarters to discuss how best to mitigate violent extremism and incorporate their findings into viable educational frameworks against a backdrop of mounting xenophobia, hate speech, and a deficit in critical thinking.

Nassir Abdulaziz Al-Nasser, High Representative for the UNAOC (UNAOC photo)

Nassir Abdulaziz Al-Nasser, High Representative for the UNAOC (UNAOC photo)

The February 2017 New York forum, co-organized by the United Nations Alliance of Civilizations’ (UNAOC) Media and Information Literacy program and the United Nations Academic Impact’s (UNAI) Unlearning Intolerance program, was themed “Media and Information Literacy: Educational Strategies for the Prevention of Violent Extremism.”

Jordi Torrent, UNAOC's Media Literacy Education Project Manager, UNAOC (UNAOC photo)

Jordi Torrent, UNAOC’s Media Literacy Education Project Manager, UNAOC (UNAOC photo)

Media Unlimited director Magda Abu-Fadil was part of the event with a presentation featuring case studies of positive initiatives from the Middle East and North Africa region that succeeded in mitigating violent extremism through engagement with youth.

Magda Abu-Fadil addresses UNAOC conference in New York

Magda Abu-Fadil addresses UNAOC conference in New York

She also highlighted examples of sedition, hate speech and xenophobia that are increasingly being disseminated via social media.

Her presentation is available in her Huffington Post contribution and LinkedIn blogpost.

The forum saw the Americas’ launch of the recently published “Opportunities for Media and Information Literacy in the Middle East and North Africa,” for which Abu-Fadil was the lead editor and a co-author.

Presentation of MENA MIL book co-edited-co-authored by Abu-Fadil (UNAOC photo)

Presentation of MENA MIL book co-edited, co-authored by Abu-Fadil (UNAOC photo)

The book was co-published by UNAOC, the United Nations Educational, Scientific and Cultural Organization (UNESCO), and the Nordic Documentation Center for Mass Communication Research (NORDICOM).

Abu-Fadil stressed the crucial need for media and information literacy (MIL) worldwide as well as the necessity for news and religion literacy to combat today’s toxic environment.

Regina de Assis, former Secretary of Education, Ministry of Education, Brazil (UNAOC photo)

Regina de Assis, former Secretary of Education, Ministry of Education, Brazil (UNAOC photo)

She’s been trying to create awareness on the subject in the Middle East and North Africa region for decades.

In 1999, a colleague from the University of Missouri’s School of Journalism and Abu-Fadil designed a cross-cultural media project.

In 2007, she presented a paper for a UNESCO world literacy conference in Doha, Qatar entitled “Media Literacy: A Tool to Combat Stereotypes and Promote Intercultural Understanding.”

Guy Berger, UNESCO's Director for Freedom of Expression and Media Development

Guy Berger, UNESCO’s Director for Freedom of Expression and Media Development

These are just two of the many articles, chapters in books and blogposts she’s published. She’s written, spoken, and trained extensively on the subject.

#SpreadNoHate Brussels Confab Strikes Timely Note

News of a U.S. travel ban on citizens from mostly Muslim countries, revved-up populist rhetoric and anti-migrant/refugee campaigns snowballed as an international symposium tagged #SpreadNoHate offered an opposing scenario with recommendations to fight the venom.

“When one minority comes under attack, everyone’s freedom is at stake,” said Federica Mogherini to a symposium in Brussels in January 2017 hours before the travel ban took effect. “When people are discriminated (against) because they look different, it’s not only a violation of their human rights, but an attack against the very fabric of our societies.”

Federica Mogherini's video message on hate speech

Federica Mogherini’s video message on hate speech

Mogherini, the High Representative of the Union for Foreign Affairs and Security Policy and Vice President of the European Commission, told conferees in a video message that the rise of hate speech was a global phenomenon requiring global awareness and local mobilization.

Media Unlimited director Magda Abu-Fadil moderated the first session and asked if media and information literacy could mitigate the damage of hate speech and if so, how?

Magda Abu-Fadil (center) moderates #SpreadNoHate panel

Magda Abu-Fadil (center) moderates #SpreadNoHate panel

She also stirred the debate pot by wondering whether governments, Internet service providers, and social media should control the message, if legacy media should be restrained in what they publish once offensive content has gone viral on social media, and, who else was to blame for fanning the flames of populism.

The event organized by the European Union External Action and United Nations Alliance of Civilizations (UNAOC) focused on hate speech against migrants and refugees in the media and grouped experts, journalists, academics, government officials and members of NGOs from across the globe.

Hate speech debated at Brussels symposium

Hate speech debated at Brussels symposium

“Hate speech is a violation of freedom of expression,” noted Cécile Kyenge, a member of the European Parliament and a former minister of integration in Italy, adding that that freedom was a pillar of all democratic societies.

MEP Cécile Kyenge (courtesy Virginie van Elbmt)

MEP Cécile Kyenge (courtesy Virginie van Elbmt)

Kyenge, an ophthalmologist who was born in the Congo, has experienced racism and hate speech first hand. A former government minister called her an orangutan and detractors tossed bananas at her while on a podium to speak, according media reports.

Spread No Hate publications

Spread No Hate publications

The UNAOC symposium was organized within the framework of its #SpreadNoHate initiative given the rising rhetoric of hate speech and incitement against migrants and refugees across Europe and elsewhere.

The daylong event’s themes were: media and the rise of populism; triggers and mechanisms of hate speech against migrants and refugees; improving the quality of media coverage about migrants and refugees; promoting ethical journalism; strengthening partnerships between media and civil society to promote balanced narratives; and providing recommendations on next steps to sustain the initiative.

Abu-Fadil Provides Palestinian Diplomats With Media Skills

Ten young Palestinian diplomats sharpened their media skills in Turin, Italy, as part of a program to prepare them for the rigors of public diplomacy and exposure to the world.

The group of eager men and women attended a weeklong workshop conducted in July 2016 by Media Unlimited director Magda Abu-Fadil and media expert Abdelhamid Siyam at the International Labor Organization’s (ILO) training center there.

Abdelhamid Siyam and Magda Abu-Fadil on fine points of public diplomacy

Abdelhamid Siyam and Magda Abu-Fadil on fine points of public diplomacy

Abu-Fadil’s input began with concentrated sessions on how to think and act like a journalist.

That meant understanding the rapid and major changes media and journalists have to undergo as well as the added pressures Palestinians face on their home turf, where (among other things) mobility is regularly hampered by the Israeli occupation, and abroad, where they have to compete for attention with other pressing world issues.

The diplomats were also briefed on how newsrooms and journalists have to contend with a multimedia digital ecosystem as users of countless apps and social media often outpace traditional news outlets.

Palestinian diplomats hone media skills in Turin

Palestinian diplomats hone media skills in Turin

Abu-Fadil helped them define news, news values, the impact of information they disseminate, controversy, notoriety, sources, and how to write for different media, not just their superiors and other government officials.

A major part of one session was dedicated to media ethics and the trainees were told about verification and credibility of sources, notably in conflict zones, how to minimize the risk of misinforming audiences and how to mitigate the impact of hate speech.

Siyam offers pointers on TV interviews

Siyam offers pointers on TV interviews

Abu-Fadil and Siyam walked the diplomats through interview skills and how diplomats can improve their performance on the air, in print, and in online media.

That meant the proper planning and execution of the before, during, and after parts of interviews, and the subsequent assessment of one’s performance for improved future delivery of a message or project.

Simulations and mock interviews were part of the practical work in the workshop. Siyam was the interviewer and Abu-Fadil was the camerawoman/producer.

Other sessions involved writing skills, special focus on media in the Arab world, dealing with reputation issues, and social media for diplomacy.

Journalists Need Digital Skills and Traditional Grounding: Abu-Fadil

Today’s journalists are expected to have multimedia digital skills but must also abide by the principles of accuracy, fairness, balance, humanity and ethics, Media Unlimited director Magda Abu-Fadil told French magazine Défense.

“Today’s journalists are required to do more because of the available technology, because of budget cutbacks, and because of the 24/7 news cycle,” she said, adding that in the old days jobs were clearly defined – there was the reporter and there was the photographer or video cameraman/woman.

Interview with Abu-Fadil in Défense magazine.

Interview with Abu-Fadil in Défense magazine. 

There’s a crisis of confidence in both traditional and other media due to a lack of professionalism by many journalists as well as the political and economic pressures they face, Abu-Fadil noted in the March/April 2016 issue of the publication.

Citizen journalists – ordinary people with mobile devices like smartphones – are often the first on the scene of a disaster or event and transmit their content like photos, videos, texts – immediately through social media before traditional journalists can cover what is happening.

So it’s imperative for journalists to be able to interact with their audiences through social media and to produce high quality content using mobile devices to get the message out in a timely fashion across different platforms, she said.

The complete interview is available here [PDF].

Abu-Fadil Trains Libyan Journalists in Conflict-Sensitive Reporting

Media Unlimited director Magda Abu-Fadil pulled all the stops to familiarize Libyan journalists with the concept of conflict-sensitive reporting aimed at producing a code of ethics for their country’s media.

MU director explains the impact of deadly rumors

MU director explains the impact of deadly rumors

During two training courses, Abu-Fadil focused on definitions of conflict-sensitive reporting and bias, propaganda, hate speech, rumors, pictures, images, and video clips, the pros and cons of online and social media, religious incitement, and peace journalism.

Propaganda stokes conflicts, journalists told

Propaganda stokes conflicts, journalists told

The final event, a workshop grouping some of the participants from the second training and others who complemented the assemblage, focused on hammering out a code of ethics to be adopted by Libyan media.

Ethics, media and conflicts

Ethics, media and conflicts

UNESCO’s Division for Freedom of Information and Media Development in collaboration with the Tunis-based UNESCO Libya CI focal point commissioned the work that was conducted in Amman, Jordan in April 2016.

UNESCO's Raja'a El Abasi at training workshop for Libyan journalists

UNESCO’s Raja’a El Abasi at training workshop for Libyan journalists

The event followed earlier efforts by UNESCO to establish a base for media ethics in Libya. The Amman program was co-funded by the U.S. Embassy in Tripoli.

Michael Croft, UNESCO Head of Office and Representative in Libya addresses participants as US Public Affairs Officer Stephen Ibelli (center) looks on

Michael Croft, UNESCO Head of Office and Representative in Libya, addresses participants as US Public Affairs Officer Stephen Ibelli (center) looks on

The journalists came from Libya, Tunisia and Egypt to Jordan. Some of the participants were already in Amman, since they work for Libyan media based in the Jordanian capital. They represented print, broadcast and online media.

Abu-Fadil describes causes of conflicts

Abu-Fadil describes causes of conflicts

The program sought to change behavior and practice in Libya’s media sector. It drew on frameworks the journalists had established and adopted in the Madrid Declaration of July 2015 issued by Libyan media managers in talks facilitated by UNESCO in Spain.

Abu-Fadil and El Abasi with Libyan journalists in Amman

Abu-Fadil and El Abasi with Libyan journalists in Amman

The journalists are expected to work with their peers, civil society, and local and national authorities to establish a national consensus on media practice, freedom of expression, and the role of the media in Libyan society.

Amal Alwerfali receives workshop certificate

Amal Alwerfali receives workshop certificate

 

 

Will Lebanese Newspapers Become Extinct?

The ax is falling fast on Lebanese journalists as word of newspapers going fully online or facing shutdown spread this week amid a sea of political, financial and social turmoil in the country.

Lebanon Files’ Rabih Haber and Al Liwa’s Salah Salam

Lebanon Files’ Rabih Haber and Al Liwa’s Salah Salam

Besides sharp drops in advertising revenue, competition from newer local print and online media (not to mention social media and citizen journalists), rising production costs, measly subscriptions, and readers who would rather get their news in snippets on the move, Lebanese media have also been heavily dependent on political patronage and outside funding over the decades.

VDL talk show host Khaldoun Zeineddine

VDL talk show host Khaldoun Zeineddine

All dailies have online versions but the big question is whether the paper editions would survive.

Newsrooms have failed to keep up with the times. There’s no real integration of key elements of digital multimedia newsgathering, editing, distribution and interactivity or engagement with consumers.

Magda Abu-Fadil on Voix du Liban talk show

Magda Abu-Fadil on Voix du Liban talk show

Editors and publishers exist in bubbles of denial or believe that imitating certain foreign media’s tactics of a race for clicks and unrealistic analytics will help achieve their goals of monetizing online content.

Media Unlimited director Magda Abu-Fadil discussed Lebanese print media’s slippery slope in “Al Safha Al Akheera” (The Last Page), a radio talk show on Voix du Liban, in March 2016.

Rabih Haber, Salah Salam, Abu-Fadil, Ahmad Zein El Dine, Khaldoun Zeineddine

Rabih Haber, Salah Salam, Abu-Fadil, Ahmad Zein El Dine, Khaldoun Zeineddine

Other guests were Ahmad Zeineddine, a media professor at the state-run Lebanese University, as well as Salah Salam, editor of the daily Al Liwa’ (The Banner) and Rabih Haber, publisher of the online news site Lebanon Files

Abu-Fadil Featured at Aljazeera Center for Studies Roundtable

Media Unlimited director Magda Abu-Fadil spoke on the rising impact of social media on traditional journalism and how ethics can balance it out at a Qatar gathering of experts.

She focused on Lebanon as a case study in the Arab world in the wake of neighboring revolutions, conflicts and the country’s own internal problems.

Magda Abu-Fadil addresses Aljazeera Center for Studies roundtable

Magda Abu-Fadil addresses Aljazeera Center for Studies roundtable

The October 2015 event grouped researchers from Aljazeera’s Center for Studies.

Abu-Fadil shed light on how news operations had morphed in recent years to cater to how news is consumed today as well as to the changing definition of journalism.

Participants also discussed the rising impact of platforms such as the all-news/current events channel and site Aljazeera Plus on the future of news.

MU Director Lectures/Trains on Social Media, Ethical Implications

How credible are social media, are they reliable sources of information, and should journalists use them for their coverage?

Media Unlimited director Magda Abu-Fadil raised these three and other pertinent questions in an address to mass communications students and faculty members at Qatar University in October.

Magda Abu-Fadil lectures on social media and ethics at Qatar University

Magda Abu-Fadil lectures on social media and ethics at Qatar University

Abu-Fadil touched on how legacy media are increasingly using tips and reports disseminated through social media in conflict zones and in light of widespread terrorism but that verification remained a major challenge.

QU's Mass Communications Director Dr. Mahmoud Galandar with Abu-Fadil

QU’s Mass Communications Director Dr. Mahmoud Galandar with Abu-Fadil

She used case studies from coverage of demonstrations in Lebanon and how the media interpreted the civil society and rioters’ presence in the streets during a lecture entitled “Rise of Social Media on the Media Landscape: Impact on Media Ethics.” 

Skills digital journalist needs

Skills digital journalist needs

Abu-Fadil also tracked the evolution of social media and their incorporation into integrated multimedia news operations serving consumers across various platforms using mostly mobile digital devices.

She stressed the need for critical thinking to deconstruct social media messages and posts and understand what positive and negative impact they have on recipients.

Abu-Fadil with Qatar University students

Abu-Fadil with Qatar University students

On a second day, Abu-Fadil conducted a workshop for QU students on the use of social media and online journalism, notably the ubiquity of mobile journalists (mojos).

Social media and online journalism workshop at QU

Social media and online journalism workshop at QU

The workshop included a general knowledge test for the students as well as tips on how to verify online data, and case studies of unethical media behavior online.