Abu-Fadil: Social Media a Double-Edged Sword in Syrian Conflict

How is the Syrian war playing out on social media? Are reports by citizen journalists and activists credible?

Is it “the most socially mediated civil conflict in history” and can we agree with a study’s conclusion that “social media have revolutionized the way that the world has understood the Syrian conflict?”

Screen shot of Syria's "Twitter Jihad"

Screen shot of Syria’s “Twitter Jihad”

According to Magda Abu-Fadil, social media are a double-edged sword.

“[Social media] help provide vital information that traditional media have been unable to obtain, but they also have misused it to disseminate disinformation,” says Abu-Fadil, a veteran journalist in the region. “One has to take it on a case-by–case basis.”

Read more from Media Unlimited’s director on media ethics, propaganda, information verification, photos and videos in “Syria’s ‘Twitter Jihad’: Social media is hardly immune from the fog of war,’ an article in Global Journalist. A [PDF] version is available here.

MU Director at Digital Boot Camp: Media Laws & Ethics Are Key

Digital skills for journalists and activists are required for success in today’s world, but a key component is knowledge of media laws and ethics to protect oneself and avoid problems.

Amr Eleraqi shows journalists, activists how to use interactive tools

Amr Eleraqi shows journalists, activists how to use interactive tools

Media Unlimited director Magda Abu-Fadil provided tips and reviewed legislation from countries represented by journalists and activists who attended the “Building a Digital Gateway to Better Lives” boot camp in Amman, Jordan.

Abu-Fadil provided a tour d’horizon of current and proposed legislation affecting print, broadcast and online media in the participants’ home countries.

Print and online media laws in Jordan explained

Print and online media laws in Jordan explained

She underlined common problems like various forms of censorship, harsh licensing procedures, penalties and legislators’ lack of understanding of what and who journalists are in the 21st Century.

Another crucial issue in the multimedia world is ethics for bloggers and what defines ethical behavior is an otherwise fluid landscape where platforms and tools converge.

Abu-Fadil showed jarring footage disseminated via social media of what she said was unethical conduct and complemented it with case studies of how traditional media handled, or mishandled, news coverage.

Trainees engaged in animated discussions on what constitutes ethics, how to define privacy, whether doctored or misleading photos and videos should be published, sourcing and attribution ground rules, and, a host of issues plaguing bloggers.

Abu-Fadil explains nuances of sourcing ground rules

Abu-Fadil explains nuances of sourcing ground rules

Other trainers at the five-day boot camp helped participants with live coverage for events, using interactive tools to enhance websites, creative storytelling with video, advanced safety for journalists, and building an effective presence on social media.

Veteran Egyptian journalist Abeer Saady's advice on personal safety

Veteran Egyptian journalist Abeer Saady’s advice on personal safety

The training, held at the Jordan Media Institute, was organized by the Washington-based International Center for Journalists in August 2013 and grouped participants from Jordan, Egypt, Lebanon, Yemen, Morocco and Iraq.

Morsi Arrest Video Misleads Viewers

Misleading content is a never-ending nightmare for journalists, activists and users of social media.

A video clip purportedly showing deposed Egyptian president Mohamad Morsi being arrested when he was toppled from power this year turned out to have been shot with someone’s mobile phone in 2005.

Misleading Video of Morsi's Arrest

Misleading Video of Morsi’s Arrest

Maharat News asked Media Unlimited director Magda Abu-Fadil about the ethics of using unverified online content.

@SocialMediasPACE Empowers Lebanese Netizens

A standing-room only hall of Lebanon-based netizens sharpened their skills, rubbed shoulders with experts and networked feverishly to expand their professional and online activist horizons.

Dubbed @SocialMediasPACE, a one-day fair in Beirut grouped activists, bloggers, journalists, Net newbies and geeks to “explore ways to leverage the power of digital technologies to foster civic engagement and social change.”

Lebanon-based netizens acquire online skills

Lebanon-based netizens acquire online skills

“Google showed me how little I knew about marketing and personal branding,” admitted radio and TV talk show host Milad Hadchiti, the event’s MC who doubles as a branding coach, about his early encounters with the search engine and social media.

An introduction by media specialist Nada Hamzeh of The Promoting Active Citizen Engagement (PACE) program funded by the US Agency for International Development USAID), focused on ways to activate NGOs and civil society groups by building strategies for their social media and creating partnerships between different actors.

“The goal of this three-year $8.3 million PACE project, is to strengthen civil society’s ability to create a stronger civic culture and more democratic governance throughout Lebanon,” said Denise O’Toole, director of the Education, Democracy & Governance at USAID/Lebanon. “So far, a number of initiatives have been launched and successfully implemented under PACE to empower local organizations to become catalysts for change on a variety of issues in their respective communities.”

USAID’s Denise O’Toole

USAID’s Denise O’Toole

A first panel on content, not tools, featured cyber advocacy expert Imad Bazzi (a/k/a Trella), IndyAct communications director Ali Fakhry, Kazamedia founder Ahmad Karout and Online Collaborative digital marketer Darine Sabbagh.

“We can use cyberspace to send out political messages,” said Bazzi, who with cohorts launched a teasing campaign dubbed “Laehat Abeeh Nafsi” (I Sell Myself List) with frivolous content ahead of planned legislative elections in Lebanon.

Screen shot of Imad Bazzi’s (Trella) home page

Screen shot of Imad Bazzi’s (Trella) home page

 Media Unlimited director Magda Abu-Fadil chaired a panel entitled “Alliances that pay off: Convergence between traditional and social media, civil society and marketing professionals.”

“We’ve gone from video cassette tapes to mobiles and with the development of social media it’s good to be in touch with the people,” said Tania Mehanna, senior reporter/correspondent at LBCI TV.

Other panelists were Omar Sadek, managing director at J. Walter Thompson, Patrick Richa, head of web and news services at MTV-Lebanon, and Riad Kobeissi, investigative journalist at Al Jadeed TV.

MU's Abu-Fadil chairs panel grouping Riad Kobeissi, Patrick Richa and Omar Sadek

MU’s Abu-Fadil chairs panel grouping Riad Kobeissi, Patrick Richa and Omar Sadek

According to Sadek, private companies are becoming more involved in corporate social responsibility and trying to mix profits with their role in society.

“Media firms need content to draw in audiences. The alliance between NGOs and media via marketing companies is attracting more attention and can lead to the public good,” he added.

Networking was paramount at the confab. The program included social media roundtables using free and open source software, online safety and privacy, and consultancy booths featuring crowdsourcing and multimedia platform management.

The event was covered extensively by Lebanese media (PDF).